Wedding photographers are always facing the most nervous situations compared with other photographers since they’re responsible for capturing the tangible memories of one’s big day and if it is missed, the moment will never reappear again!
How to avoid arguments with clients and elevate their experience for second booking? It is important to have sincere communication with the bride and groom about what they want and what you can provide by a questionnaire. Doing so will help achieve consensus of what to expect from all parties on shooting day. Since every photographer has their own personal photography techniques and habits, the information you want to learn from clients may be different. For reference, we selected several common questions to ask your clients before shooting day.
1. What’s your wedding photography style preferences? Have you previewed my work?
It’s key to talk about your talented artwork with your clients. You must have wowed them before they chose you for their big day and trust that you can provide amazing photographs that they’ll look back on for years. However, they may be attracted by selected photos or a series of photos with unique styles you’ve tried. So it’s important to to find out what they liked and the photographs they hope to get.
2. Could you share your love story?
It’s a great topic for you and your clients to get to know each other. It will also give you some inspiration to capture some meaningful pictures.
3. Any type of wedding celebration or specific shots you want to get?
Preparing a list of specific shots they would like to get is necessary. Furthermore, it gives your clients the opportunity to think about the events of the day and any group of family and friends shots they like to include. It will overall improve their experience and set their expectations.
4. Could you share the scenery design and determined timeline of your wedding?
Ask for all details of the wedding to show your professionalism. It will also help you to arrange your work knowing the venue, the lighting, etc.
5. Do you have extra time to take shots before or after the wedding?
This determines whether you need to take all the photos before and during the wedding or if you can have enough time after the wedding to complete your shooting list.
6. How many guests are invited to your wedding? Could you share some important members of your wedding party and guests?
The newlyweds are the absolute protagonists at the wedding. However, the precious moments they share with their family and friends are also worthwhile to be captured. These should be considered in your shoot list.
7. Will I be the only one shooting your wedding? Could you tell me about other vendors such as wedding planner or videographer?
If they have other vendors, you’ll need to be in contact with them as well for ensuring you’re able to work together.
8. Are there any ritual or custom activity of your family tradition or culture that I should pay attention to?
The tension with wedding photography is that once you miss a moment, that moment will never come back. Beautiful moments are reserved for photographers who are prepared well.
9. Which editing style do you prefer? Do you need services as retouching, color adjustment, or other corrective adjustment?
Some may want to show their perfect profile while others want to keep it natural and real during the special moments. By listening to what they want most, then you will be able to provide them the best service.
10. Any other wedding photo expectations other than what we’ve discussed before?
What clients expect could vary, so ask what they look for in these photos exactly. Also, it is a great chance to learn and plan for some meaningful photos that are part of their story.
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